Cancellation and Refund Policy

What is the cancellation or refund policy?

We’re so convinced you’ll absolutely love our services, that we’re willing to offer a 30 day risk-free money back guarantee. If you are not satisfied with the service for any reason you can get a refund within 30 days of making a purchase. Whether you didn’t like it or it didn’t work out as expected, we’ll try to make it right.

If you’d like to request for a refund within 30 days of making a purchase, please keep in mind that even though we offer a full money back guarantee, we will issue a refund only for the unused portion of the service and within the first 30 days, NO soft copies of design proposal(s), either design moodboard, 2D drawing(s) or 3D perspective(s) or rendering(s) and more will be given, due to intellectual property and copyright purposes.

Contacting Us

If you would like to contact us concerning any matter relating to this Refund Policy, you may send an email to epic8design@gmail.com

 

Don’t hesitate to contact us, it is the fastest way to request cancellation and refund. You may also submit a refund request via Whatsapp.

This document was last updated on December 5, 2020.

© 2020 by Epic 8 design (Co.Reg. 002881166-H).

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